Frequently Asked Questions

How do I sign up for in person events?

Check out our Events Page to register and learn more about our in-studio classes and events!

Can I get a refund?

Unfortunately, we're not able to offer refunds at this time. If you'd like to discuss your subscription or account with us please email

Can I cancel at anytime?

Yes! To avoid being charged, you will have to cancel your subscription before the billing cycle date. You can locate the date in your account setting under “Billing/Subscription”

What does my subscription include?

  • ​7- Day Free Trial
  • Access to our full, extensive video-on-demand library with new pre-recorded classes added regularly!
  • Our library has over 150 classes to choose from ranging from 5-50 mins!
  • NEW workouts added every week!
  • Recipes, Health and Wellness tips, and weekly motivational accountability straight to your inbox every week!
  • Exclusive discounts for all in-studio classes & events!

Are your workouts pre & post natal friendly?

Stay tuned for our Pre and Post Natal categories coming soon to The Body Lab! In the meantime, we recommend consulting with your health care practitioners about which exercises are safe for you.

How much experience do I need in order to do these classes?

You don’t need any experience to get started! Our classes always bring awareness to proper technique and form so that you stay safe and achieve optimal results. We move at a controlled pace to help you become familiar with the exercises.

What props do you recommend using?

We like using small weights ( between 1-3 lbs) and booty bands for more resistance and an extra burn! Ankle weights are optional in some classes as well. For our barre & ballet workouts we recommend using a sturdy chair, stool or table that reaches around the height of your elbow.

Do I need equipment for the workouts?

All of our workouts can be done without equipment! However certain exercises and movements can be intensified by using props if you choose! We recommend all our classes be done on a yoga mat.